How do I complain to Coinbase?

Step 1: File a complaint through the Coinbase website first

To file a complaint through Coinbase, use this form: https://help.coinbase.com/en/contact-us/submit-a-complaint. Make sure to take a screenshot of the complaint you submitted and save any confirmation emails.

D’abord, How do I contact crypto customer service? If you think an error has occurred in your Card Account, promptly call the number on the back of your Card, 1-888-824-8817, provide notice through the crypto.com mobile app or write to Foris Inc., Midnight Blue – CRYPTO.COM Prepaid Visa Customer Service, 10752 Deerwood Park Boulevard, South Waterview II, Suite 100,

Ensuite, Does Coinbase respond to complaints? Once you have submitted your complaint, our Customer Complaint Officer will review and respond within 15 business days. You can read more about our complaints process and next steps in our User Agreement or Support Center.

Does Coinbase have 24/7 customer service?

Our team of customer service experts will be available via messaging 24/7 with the speed our customers expect.

Par ailleurs, Can you get scammed on Coinbase? The scam that ensnared Jenkins unfolded on an app made by the cryptocurrency exchange Coinbase. It involved a niche crypto area known as “liquidity mining” and took the form of what activists have come to call “pig-butchering” — because the victim’s wallet is fattened before the slaughter.

Does Coinbase have a customer service phone number?

Please be aware that we currently do not offer any phone support with a live agent. You can call Coinbase Support to immediately disable your account if you suspect your account has been compromised.

Will Coinbase refund if hacked?

You can contact Coinbase customer support over the phone if you think that your account has been compromised and if you want to request a refund for the unauthorized or incorrect transaction. To get in touch with the company’s customer care reps, dial: +1 888 908-7930 (U.S./International)

Does Coinbase refund stolen money?

You can contact Coinbase customer support over the phone if you think that your account has been compromised and if you want to request a refund for the unauthorized or incorrect transaction. To get in touch with the company’s customer care reps, dial: +1 888 908-7930 (U.S./International)

How do I get my money back from Coinbase?

To withdraw your funds, sign in to your Coinbase Commerce account and click on the Withdraw button next to the relevant cryptocurrency in the Balances section. A window will pop up and ask how much you would like to withdraw, and where you would like these funds to go.

Can I sue Coinbase wallet?

The first thing to know is that your Coinbase contract probably limits your options for legal complaints against Coinbase. You generally have two options: Take your Coinbase complaint to Small Claims Court. Take your Coinbase complaint to Consumer Arbitration.

Does Coinbase answer the phone?

Please be aware that we currently do not offer any phone support with a live agent. You can call Coinbase Support to immediately disable your account if you suspect your account has been compromised.

What are the hours for Coinbase customer service?

The Custody Client Services team is available Monday through Friday from 2am–6pm PT with additional coverage on the weekends. You can reach us at: Email: custody@coinbase.com.

Why you should not use Coinbase?

Transacting bitcoins on Coinbase may be worse for privacy than even PayPal. And it’s because you also compromise the privacy of people who transacted with you. Then there’s the issue of high fees. Coinbase’s convenience and ease of use come at a cost: when you buy bitcoins, the fee is 1.49% to 3.99%.

How long does Coinbase reply take?

Please fill in the required fields below. Once you have submitted your complaint, our Customer Complaint Officer will review and respond within 15 business days.

How do I recover my Coinbase account?

How do I get back into my account?

1. You’ll need your Coinbase email address and password. If you don’t have access to your Coinbase.com email address, see lost email access.
2. Go to the Coinbase sign in page and enter your email address and password. You’ll be prompted to complete 2-step verification.

What time does Coinbase customer service close?

The Custody Client Services team is available Monday through Friday from 2am–6pm PT with additional coverage on the weekends. You can reach us at: Email: custody@coinbase.com.

Why did I get an email from Coinbase?

If you were not expecting to receive a device confirmation email, this means that someone was able to use your password and 2-step verification code to begin signing in to your Coinbase account.

Can someone hack my Coinbase wallet?

You should check for a possible breach of your email because hackers could use this access to gain access to your Coinbase online wallets.

Can I get my money back if Coinbase is hacked?

YES! Because Coinbase carries crime insurance that protects a portion of digital assets held across our storage systems against losses from theft, including cybersecurity breaches.

Will Coinbase reimburse if hacked?

If you have found that your Coinbase account has indeed been hacked and funds have been stolen, Coinbase will refund you. Coinbase secures a portion of its digital assets with crime insurance to protect its users. It’s one of the benefits of using Coinbase as your crypto exchange of choice.

Why is Coinbase holding my money?

The Funds temporarily on hold notification means that the funds (cash) you recently deposited to your account aren’t available for withdrawal from Coinbase.

Can Coinbase take your money?

In extremely rare circumstances, and only where required by law, Coinbase may block or « freeze » customer funds on our platform. We will take this action only when: We are required to comply with an order from a court or other authority that has jurisdiction over Coinbase which compels us to restrict access to funds.

How long does Coinbase hold your money?

For US customers, Coinbase uses the ACH bank transfer system for transfers to your bank account. The ACH bank transfer system typically takes 3-5 business days to complete after initiating a sell or withdrawal. Coinbase will deduct the balance from your source of funds and begin the bank transfer immediately.

Can you take Coinbase to court?

As provided in the User Agreement, you must complete the Coinbase Complaint Resolution Process before contacting any regulatory bodies, or filing a court claim or arbitration. This will allow Coinbase to review your complaint at the highest levels and provide correct resolution for customer complaints.

Is there a class action suit against Coinbase?

Plaintiffs Christopher Underwood, Louis Oberlander, and Henry Rodriguez have filed a claim against Coinbase Global Inc., Coinbase Inc., and Coinbase CEO Brian Armstrong. The class action lists 79 tokens, alleging that the tokens are securities.

Who governs Coinbase?

Coinbase, Inc. is regulated and licensed as a money transmitter by the New York State Department of Financial Services.